14-day free trial · No credit card required to start · Cancel anytime
Simple, transparent pricing
Start with a 14-day free trial with full access to everything Shop Track offers. Choose from flexible monthly or yearly plans to fit your business needs. No per-user fees.
Basic
Ideal for: Small service shops or startups needing a simple, affordable solution.
$150 $1,440 /month /year
- Manage up to 25 active work orders a month
- Real-time work order tracking and updates
- Basic customer communication tools
- Manual job entry and calendar updates
- Basic job summary reports
- Limited 3rd party integrations
- Email Support
Pro Plan
Most popular
Ideal for: Growing service centers or multi-location shops needing advanced tools.
$225 $2,160 /month /year
- Manage up to 250 active work orders a month
- Up to three shop locations
- Real-time work order tracking and updates
- Customer portal access
- Workorder Drop-off calendar view
- Drag-and-drop workflow management
- Advanced workorder summary reports
- Pre-built service line items & forms
- Limited 3rd party integrations
- Email Support
Enterprise
Ideal for: Established businesses that require advanced tools and support.
$3,375 $21,400 /month /year
- Unlimited active work orders a month
- Unlimited shop locations
- Real-time work order tracking and updates
- Customer portal access with booking & payment links
- Calendar, Kanban, Table, Dashboard views
- Drag-and-drop workflow management
- Advanced workorder summary reports
- Pre-built service line items & forms
- Unlimited 3rd party integrations
- Priority Email Support & dedicated account rep
All plans include
- Secure cloud storage, mobile access, and technician job logs
- No per-user fees — add your entire team at no extra cost
- Pro & Enterprise plans offer optional onboarding and data migration services
- Volume discounts available for multi-location operations under the Enterprise plan
Frequently asked questions
-
Start your 14-day free trial with full access to all features. No credit card charges until your trial ends. If you decide Shop Track isn't right for you, simply cancel before the trial expires.
-
No. Shop Track does not have per-user fees or user limits on any plan. Add your entire team — technicians, service advisors, and management — at no extra cost.
-
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle, and any credits will be prorated accordingly.
-
Every tenant gets their own isolated database with encrypted data at rest and in transit. Regular backups are performed automatically to prevent data loss.
-
All plans include email support and access to our knowledge base and video guides. Pro and Enterprise subscribers get priority email support, and Enterprise customers receive a dedicated account representative.