An AI Diagnostic Partner Built Into Every Work Order

• Choose Your AI Platform. Select from OpenAI (ChatGPT), Anthropic Claude, or Google Gemini as your AI engine. Each tenant configures their preferred provider with their own API key, and you can switch platforms anytime without losing conversation history. No vendor lock-in -- just the AI that works best for your marine operation.
• Workorder-Aware Diagnostics. The AI does not just answer generic questions. It automatically ingests the full workorder context -- vessel make, model, and year, engine type and specifications, labor entries, parts lists, and technician notes -- so every recommendation is grounded in the specific boat and job your technician is working on.
• Persistent Chat History. Every AI conversation is saved directly to the work order record. When a technician picks up where a colleague left off, or when you revisit a job months later, the full diagnostic dialogue is right there -- building an institutional knowledge base that grows with every service interaction.
• One-Click Diagnostic Plans. Hit "Start Diagnostic" and the AI analyzes the entire work order -- vessel specs, reported symptoms, technician observations, and parts already used -- then generates a structured, step-by-step troubleshooting plan. Your technicians get a clear starting point instead of staring at a blank page.
• Customer-Ready Summaries. Generate professional, plain-language job summaries that translate technical marine repair notes into descriptions boat owners can understand. Share what was done, why it was done, and what to watch for -- without your team spending time writing it up manually.

Whether your technicians are diagnosing an intermittent engine alarm on a twin-screw sportfish or documenting a full repower, Shop Track's AI assistant turns workorder data into actionable intelligence. It is not a replacement for skilled marine technicians -- it is the tool that makes them faster, more thorough, and better documented.