Work Order Management
Marine Work Order Management Built for How You Actually Work
Stop chasing paper trails and juggling spreadsheets. Shop Track gives marine service centers a centralized work order management system designed to handle every stage of a boat repair job -- from initial intake to final invoicing. Create work orders in seconds, assign technicians, track real-time progress, and keep customers informed without picking up the phone.
- Create & Assign Work Orders
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Build detailed marine work orders with customer info, vessel details, service line items, labor estimates, and parts. Assign jobs to specific technicians or teams and set priority levels so the most urgent boat repairs are handled first.
- Real-Time Status Tracking
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Track every work order through customizable status stages -- from estimate to in-progress to completed. Real-time updates powered by WebSocket technology mean your dashboard is always current, and everyone on your team sees the same information instantly.
- Mobile Access for Technicians
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Technicians can view assigned jobs, log labor hours, add notes, and upload photos directly from any mobile device. Whether they are dockside or in the shop, your team stays connected to the work order without needing to walk back to the office.
End-to-End Boat Repair Tracking
From Intake to Invoice, Every Detail Tracked
Marine work order management requires more than a simple task list. Shop Track captures the full lifecycle of every boat repair, service job, and maintenance request with structured data that keeps your shop organized and your customers informed.
- Custom Status Workflows. Define the status stages that match how your marine shop operates -- whether that is Estimate, Approved, In Progress, Awaiting Parts, QC, and Completed, or something entirely custom. Every work order moves through your pipeline visually, so nothing falls through the cracks.
- Labor & Time Tracking. Technicians can start and stop timers directly on work orders, or manually log hours against specific service line items. Track billable versus non-billable time, compare estimated hours to actual hours, and generate accurate labor reports for payroll and invoicing.
- Photos, Notes & Documentation. Attach photos, documents, and technician notes directly to work orders. Build a complete service record for every vessel that passes through your shop -- perfect for warranty claims, customer disputes, or simply maintaining a professional paper trail.
- Parts & Inventory Management. Add parts directly to work orders with quantity, unit cost, markup, and vendor information. Track which parts have been ordered, received, or installed, and keep a running total of materials costs alongside labor for complete job costing.
- AI-Powered Work Order Summaries. Leverage AI integration to automatically generate plain-language summaries of work orders based on technician notes, labor entries, and parts used. Share professional summaries with customers or use them internally for faster job reviews and handoffs.
Whether you are managing a handful of boats or coordinating dozens of active marine service jobs, Shop Track's work order management system scales with your operation. Replace disconnected tools with a single platform that tracks every job from first contact to final payment.
Ready to Streamline Your Work Orders?
Take Control of Your Marine Service Operations Today
Join marine service centers, boatyards, and marinas that have replaced spreadsheets and whiteboards with Shop Track's marine work order management software. Start your free trial and see the difference a purpose-built platform makes.