Billing & Payments Overview

Manage your ShopTrack subscription, configure payment processing, and understand your billing options.

ShopTrack Subscription

ShopTrack is a subscription-based service. Your subscription includes:

  • Unlimited work orders
  • Unlimited customers and watercraft
  • Unlimited team members (based on plan)
  • Cloud storage for media attachments
  • Access to all features
  • Software updates and improvements
  • Customer support

Managing Your Subscription

Access billing settings in Settings → Billing (Administrator only):

Billing Management
View and manage your subscription from the billing page. billing-management

From here you can:

  • View your current plan and usage
  • Update payment method
  • View billing history
  • Upgrade or change plans
  • Download invoices

Trial Period

New accounts start with a trial period. During your trial:

  • Full access to all features
  • No payment required
  • Trial countdown visible in the app
Trial Countdown
The trial countdown shows remaining days. billing-trial

Before your trial ends, add a payment method to continue using ShopTrack.

Payment Processing (Square)

ShopTrack integrates with Square to process customer payments for work orders. This is separate from your ShopTrack subscription.

With Square integration, you can:

  • Accept credit/debit cards
  • Process payments within ShopTrack
  • Send payment links to customers
  • Sync customer information

See Square Integration for setup details.

Invoicing

Generate invoices from completed work orders:

  • Professional invoice format
  • Your company branding
  • Itemized labor and parts
  • Email directly to customers
  • Track payment status

See Invoicing for detailed instructions.