Welcome to ShopTrack

ShopTrack is a comprehensive work order management platform designed specifically for the marine service industry. Whether you run a boat repair shop, marina service center, or mobile marine technician business, ShopTrack helps you manage every aspect of your operations.

ShopTrack Dashboard Overview
The ShopTrack dashboard provides a complete overview of your business operations. intro-dashboard

What is ShopTrack?

ShopTrack is a cloud-based Software as a Service (SaaS) platform that provides marine service businesses with the tools they need to:

  • Manage Work Orders - Create, track, and complete work orders from initial quote to final payment
  • Track Time - Monitor technician hours with the built-in flagtime system
  • Manage Customers - Keep detailed records of customers and their vessels
  • Handle Billing - Generate quotes, track labor and parts costs, and create invoices
  • Document Everything - Attach photos, videos, and documents to work orders
  • Generate Reports - Get insights into your business performance

Key Features

Work Order Management

Create detailed work orders with customer info, vessel details, labor tracking, parts, photos, and notes. Track status from draft through completion.

Time Tracking

Track technician time with the flagtime system. Start and stop timers, log manual entries, and automatically calculate labor costs.

Customer Management

Maintain detailed customer profiles including contact information, vessel ownership, and complete service history.

Vessel Tracking

Keep records of all vessels and equipment you service. Track make, model, year, and complete maintenance history.

Media Attachments

Attach photos, videos, and documents to work orders. Document before/after conditions, capture part numbers, and store inspection reports.

AI-Powered Summaries

Generate professional work order summaries using AI. Create customer-ready descriptions of completed work with one click.

Who is ShopTrack For?

ShopTrack is designed for businesses in the marine service industry, including:

  • Boat Repair Shops - Full-service repair and maintenance facilities
  • Marina Service Centers - On-site marina service operations
  • Mobile Marine Technicians - Technicians who service boats at customer locations
  • Yacht Management Companies - Companies managing fleets of vessels
  • Marine Electronics Installers - Specialists in electronics installation and repair
  • Outboard Motor Dealers - Dealers with service departments

Getting Started

Ready to get started with ShopTrack? Here's what to do next:

  1. Quick Start Guide - Get up and running in minutes
  2. Dashboard Overview - Learn your way around the interface
  3. User Roles & Permissions - Understand access levels and permissions
  4. Create Your First Work Order - Start managing your work

Need Help?

If you have questions or need assistance, our support team is here to help. Contact us and we'll get back to you as soon as possible.